Privacy policy
Please note: This English version is provided for your convenience only. Only the German version of this privacy policy is legally binding. In the event of any discrepancy, the German version shall prevail.
Privacy Policy
1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data means all data with which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is SeniorBad GmbH, Grenzstr. 11a, 01936 Laußnitz, Germany, Tel.: +4935795179600, Fax: +4935795179699, E-mail: info@seniorbad.de. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3 The controller has designated a data protection officer, who can be contacted as follows: "SeniorBad GmbH, Grenzstr. 11a, 01936 Laußnitz, Germany, Tel.: +4935795179600, E-mail: info@seniorbad.de"
2) Data collection when you visit our website
2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to the website server (so-called ‘server log files’). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our website visited
- Date and time at the time of access
- Amount of data sent in bytes
- Source/referrer from which you reached the page
- Browser used
- Operating system used
- IP address used (where applicable: in anonymised form)
The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used in any other way. However, we reserve the right to check the server log files retrospectively should there be concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string ‘https://’ and the padlock symbol in your browser’s address bar.
3) Hosting & content delivery network
3.1 For the hosting of our website and the display of the page content, we use a provider that provides its services itself or through selected subcontractors exclusively on servers within the European Union.
All data collected on our website is processed on these servers, unless different data recipients are named below for specific data processing operations.
We have concluded a data processing agreement with the provider which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
3.2 Cloudflare
We use a content delivery network of the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 (1) (f) GDPR. We have concluded a data processing agreement with the provider which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your terminal device. Some of these cookies are automatically deleted again after the browser is closed (so-called ‘session cookies’), while others remain on your terminal device for longer and enable page settings to be saved (so-called ‘persistent cookies’). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.
Insofar as personal data is also processed by individual cookies used by us, the processing is carried out either in accordance with Art. 6 (1) (b) GDPR for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR where consent has been given, or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or can exclude the acceptance of cookies for certain cases or in general.
Please note that if cookies are not accepted, the functionality of our website may be limited.
5) Contacting us
5.1 WhatsApp Business
You have the option of contacting us via the WhatsApp messaging service of WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. For this purpose, we use the so-called ‘Business version’ of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (for example, an order you have placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) (b) GDPR in order to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your enquiry to a specific transaction.
If you use our WhatsApp contact for general enquiries (for example, about our range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.
Your data will only ever be used to respond to your request via WhatsApp. It will not be disclosed to third parties.
Please note that WhatsApp Business obtains access to the address book of the mobile terminal device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of its parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile terminal device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, in accordance with Art. 6 (1) (a) GDPR, to the transfer of their WhatsApp telephone number from the address books of their chat contacts by accepting the WhatsApp terms of use when first using the app on their device. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.
For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to the WhatsApp privacy notice: https://www.whatsapp.com
We have concluded a data processing agreement with the provider which protects the data of our website visitors and prohibits disclosure to third parties.
In the course of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
5.2 When you contact us (e.g. via contact form or e-mail), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.
The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
6) Comment function
In the context of the comment function on this website, in addition to your comment, information on the time the comment was created and the commenter name you have chosen are stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is carried out for security reasons and in the event that the data subject infringes the rights of third parties or posts unlawful content by means of a comment submitted. We require your e-mail address in order to contact you should a third party object to your published content as unlawful.
The legal bases for the storage of your data are Art. 6 (1) (b) and (f) GDPR. We reserve the right to delete comments if third parties object to them as unlawful.
7) Data processing when opening a customer account
In accordance with Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. You can see which data is required for opening an account in the input mask of the corresponding form on our website.
You can delete your customer account at any time by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be erased, provided that all contracts concluded via it have been fully executed, there are no statutory retention periods to the contrary and there is no continuing legitimate interest on our part in further storage.
8) Use of customer data for direct marketing
Product availability notification by e-mail
For items that are temporarily unavailable, you can register to receive product availability notifications by e-mail. In this case, we will send you a one-off e-mail message about the availability of the item you have selected. The only mandatory information for sending this notification is your e-mail address. The provision of further data is voluntary and may be used to address you personally. For sending the e-mails, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent to this by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) (a) GDPR. In doing so, we store your IP address as registered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for our e-mail notification service for product availability is used strictly for its intended purpose.
You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. Once you have unsubscribed, your e-mail address will be deleted without undue delay from the distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data in a manner that goes beyond this, which is permitted by law and about which we inform you in this policy.
9) Data processing for order handling
9.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) (b) GDPR.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you provided when placing your order in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6 (1) (c) GDPR. Your contact details are used strictly for the purpose of communications about updates owed by us and are processed by us for this purpose only to the extent necessary for the respective information.
9.2 JTL
For order handling, we use the following provider: JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany
Your name, address and, where applicable, other personal data are passed on to the provider in accordance with Art. 6 (1) (b) GDPR exclusively for the purpose of handling the online order. Your data is only passed on to the extent that this is actually necessary for handling the order.
9.3 Disclosure of personal data to shipping service providers
- Deutsche Post
We use the following provider as transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6 (1) (b) GDPR. The data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to receive a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DHL
We use the following provider as transport service provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6 (1) (b) GDPR. The data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to receive a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DHL Freight
We use the following provider as transport service provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6 (1) (b) GDPR. The data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to receive a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- Hermes
We use the following provider as transport service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6 (1) (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6 (1) (b) GDPR. The data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to receive a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
9.4 Use of payment service providers
- Amazon Pay
One or more online payment methods of the following provider are available on this website: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg
If you select a payment method of the provider for which you make an advance payment (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
- Easycredit-Ratenkauf
One or more online payment methods of the following provider are available on this website: TeamBank AG, Beuthener Str. 25, 90471 Nürnberg, Germany
If you select a payment method of the provider for which you make an advance payment (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
If you select a payment method for which the provider makes an advance performance (such as purchase on account or instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).
In order to safeguard our legitimate interest in determining the ability of our customers to pay, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment history), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.
In addition to the provider's internal criteria, identity and credit information from the following credit agencies may also be taken into account in accordance with Art. 6 (1) (f) GDPR when deciding on the application:
- Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, Germany
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
- Infoscore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden, Germany
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.
- Paypal
One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method of the provider for which you make an advance payment, the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
If you select a payment method for which we make an advance performance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).
In order to safeguard our legitimate interest in determining your ability to pay in such cases, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment history), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.
- Ratepay
One or more online payment methods of the following provider are available on this website: Ratepay GmbH, Ritterstr. 12-14, 10969 Berlin, Germany
If you select a payment method of the provider for which you make an advance payment (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
If you select a payment method for which the provider makes an advance performance (such as purchase on account or instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).
In order to safeguard our legitimate interest in determining the ability of our customers to pay, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment history), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.
In addition to the provider's internal criteria, identity and credit information from the following credit agencies may also be taken into account in accordance with Art. 6 (1) (f) GDPR when deciding on the application:
see here https://www.ratepay.com
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.
9.5 Electronic withdrawal function for distance contracts
Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring their withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.
When using the withdrawal function, in addition to information identifying the contract to be withdrawn from, further personal information such as the consumer’s first and last name and e-mail address must be provided or confirmed.
This information is collected and transmitted to us in accordance with Art. 6 (1) (b) GDPR and only to the extent necessary for the proper processing of the withdrawal. Also on the basis of Art. 6 (1) (b) GDPR, the personal data provided is used to confirm receipt of the notice of withdrawal by e-mail. A further legal basis for the processing is Art. 6 (1) (c) GDPR. We are legally obliged to provide an electronic withdrawal function for consumer distance contracts subject to payment.
10) Web analytics services
Google Analytics 4
This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.
By default, when you visit the website, Google Analytics 4 sets cookies, which are stored as small text modules on your terminal device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to rule out direct personal identifiability.
The information is transferred to Google servers and further processed there. Transfers to Google LLC, based in the USA, are also possible in this context.
Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services related to website use and internet use. The shortened IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. The data collected in the course of using Google Analytics 4 is stored for a period of two months and then deleted.
All processing operations described above, in particular the setting of cookies on the terminal device used, only take place if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You can withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the ‘cookie consent tool’ provided on the website.
We have concluded a data processing agreement with Google which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
Further legal information on Google Analytics 4 can be found at https://business.safety.google
Demographics
Insofar as the special ‘demographics’ function is activated within Google Analytics 4, it can be used to compile statistics that provide information about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be attributed to any specific person and is deleted after being stored for a period of two months.
Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have activated personalised ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) (a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com
Further information on Google Signals can be found at the following link: https://support.google.com
User IDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 (1) (a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
11) Retargeting/ remarketing and conversion tracking
11.1 Google Ads Remarketing
This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. The information obtained in this way generally also includes your IP address.
Any data processing beyond this only takes place if you have agreed with Google that your web and app browsing history will be linked by Google to your Google account and that information from your Google account will be used to personalise ads that you view on the web. If, in this case, you are logged in to Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups. In the course of using Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC. in the USA.
All processing operations described above, in particular the setting of cookies for reading information on the terminal device used, are only carried out if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. Without this consent, retargeting technology will not be used during your visit to the website.
You can withdraw your consent at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the ‘cookie consent tool’ provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
Details of the processing operations initiated by Google and of Google’s handling of data from websites can be found here: https://policies.google.com
Further information on Google’s privacy policy can be found here: https://business.safety.google
11.2 releva.nz
This website uses retargeting technology of the following provider: releva GmbH, Feilnerstr. 10, 10969 Berlin, Germany
This makes it possible to address visitors to our websites who have already shown an interest in our shop and our products in a targeted manner with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behaviour.
In the case of retargeting technology, a cookie is stored on your computer or mobile terminal device in order to collect pseudonymised data about your interests and thus to adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile terminal device. In this way, you are shown advertising that is highly likely to correspond to your product and information interests.
All processing operations described above, in particular the setting of cookies for reading information on the terminal device used, are only carried out if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. Without this consent, retargeting technology will not be used during your visit to the website.
You can withdraw your consent at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the ‘cookie consent tool’ provided on the website.
11.3 billiger.de Sales Tracking
This website uses the conversion tracking technology of the following provider: solute.de GmbH, Zeppelinstraße 15, D-76185 Karlsruhe, Germany
If you have reached our website from an advertisement on the provider’s domain, the success of the advertisement can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).
For this purpose, certain terminal device and browser information, possibly including your IP address, is read via the tracking technology in order to record and evaluate user actions predefined by us (e.g. completed transactions, leads, searches on the website, views of product pages). This enables the creation of statistics on usage behaviour on our website after redirection from an advertisement, which serve us to optimise our offering.
All processing operations described above, in particular the setting of cookies for reading information on the terminal device used, are only carried out if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the ‘cookie consent tool’ provided on the website.
We have concluded a data processing agreement with the provider which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
11.4 Google Ads Conversion Tracking
This website uses the online advertising programme "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’).
We use the Google Ads service to draw attention to our offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your terminal device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie, which also includes your IP address, is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page provided with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
In the course of using Google Ads, personal data may also be transferred to the servers of Google LLC. in the USA.
Details of the processing operations initiated by Google Ads Conversion Tracking and of Google’s handling of data from websites can be found here: https://policies.google.com
All processing operations described above, in particular the setting of cookies for reading information on the terminal device used, are only carried out if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the ‘cookie consent tool’ provided on the website.
In addition, you can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com
In order to address users whose data we have received in the context of business or business-like relationships with advertising that is even more in line with their interests, we use a customer matching function within the framework of Google Ads. For this purpose, we transmit one or more files with aggregated customer data (above all e-mail addresses and telephone numbers) electronically to Google. Google does not obtain access to plain-text data, but automatically encrypts the information in the customer files by means of a special algorithm during the transmission process. The encrypted information can then only be used by Google to match it to existing Google accounts set up by the data subjects. This enables personalised advertising to be delivered across all Google services linked to the respective Google account.
Customer data is only transmitted to Google if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. You can withdraw this consent vis-à-vis us at any time with effect for the future. Further information on Google’s data protection measures in relation to the customer matching function can be found here: https://support.google.com
Google’s privacy policy can be viewed here: https://business.safety.google
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
12) Website functionalities
12.1 Vimeo
This website uses plugins of the following provider to display and play videos: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA
If you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers in order to load the plugin. In the process, certain information, including your IP address, is transmitted to the provider.
If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to create playback statistics and to prevent abusive behaviour.
If you are logged in to a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not wish your data to be assigned to your account, you must log out before clicking the play button.
All of the aforementioned processing operations, in particular the setting of cookies for reading information on the terminal device used, only take place if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service via the ‘cookie consent tool’ provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
12.2 Youtube
This website uses plugins of the following provider to display and play videos: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may also be transferred to: Google LLC., USA
If you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers at the latest when the video is played in order to load the content. In the process, certain information, including your IP address, is transmitted to the provider.
If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to create playback statistics and to prevent abusive behaviour.
If you are logged in to a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not wish your data to be assigned to your account, you must log out before clicking the play button.
All of the aforementioned processing operations, in particular the setting of cookies for reading information on the terminal device used, only take place if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service via the ‘cookie consent tool’ provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
12.3 Login With Amazon
On our website, we provide a single sign-on function of the following provider: Amazon EU S.a. r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg
In addition to a transfer of data to the above-mentioned provider location, data may also be transferred to: Amazon.com Inc., USA
If you have an account with the provider, you can use these account details to create a user account or to register on our website.
When you visit this page, a direct connection between your browser and the provider’s servers may be established via this login function, even if you do not have an account with the provider or are not logged in to one. The provider thereby receives the information that you have visited our website. The information collected in this respect (possibly including your IP address) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.
These data processing operations are carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.
If you click the login button in order to register on our website with the data of your account with the provider, the provider transmits to us, exclusively on the basis of your express consent pursuant to Art. 6 (1) (a) GDPR, the general and publicly accessible information stored in your account (user ID, name, address, e-mail address, age and gender).
We store and use the data transmitted by the provider to set up a user account with the necessary data (title, first name, last name, address data, country, e-mail address, date of birth), provided that you have released this data to the provider. Conversely, on the basis of your consent, data (e.g. information about your browsing or purchasing behaviour) may be transferred by us to your account with the provider.
The consent given may be withdrawn vis-à-vis us at any time with effect for the future.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
12.4 Google Maps
This website uses an online map service of the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google Maps is a web service for displaying interactive (land) maps in order to visualise geographical information. By using this service, our location is shown to you and any journey to us is made easier.
As soon as you access those subpages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve a transfer to the servers of Google LLC. in the USA. This takes place regardless of whether Google provides a user account via which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be assigned to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.
Your personal data is processed in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the needs-based design of our website. If you do not agree to the future transmission of your data to the provider, you have the option of completely deactivating the provider’s online map service by switching off JavaScript in your browser. The online map service on this website can then no longer be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google
12.5 Google Web Fonts
For the uniform display of fonts, this site uses so-called web fonts of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you access a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider’s servers. In the process, certain browser information, including your IP address, is transmitted to the provider.
Data may also be transferred to: Google LLC, USA
The processing of personal data in the course of establishing a connection with the font provider is only carried out if you have given us your express consent to this pursuant to Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service via the ‘cookie consent tool’ provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google
13) Tools and miscellaneous
Cookie consent tool
This website uses a so-called ‘cookie consent tool’ to obtain valid user consent for cookies and cookie-based applications that require consent. The ‘cookie consent tool’ is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the boxes. This ensures that such cookies are only set on the respective user’s terminal device if consent has been given.
The tool sets technically necessary cookies in order to store your cookie preferences. As a rule, no personal user data is processed in this process.
If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the processing is Art. 6 (1) (c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-necessary cookies dependent on the respective user’s consent.
Where necessary, we have concluded a data processing agreement with the provider which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.
14) Rights of the data subject
14.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercising these rights:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to notification pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
14.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
15) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – where relevant – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When personal data is processed on the basis of express consent pursuant to Art. 6 (1) (a) GDPR, the data concerned is stored until you withdraw your consent.
If there are statutory retention periods for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for the performance or initiation of a contract and/or there is no continuing legitimate interest on our part in further storage.
When personal data is processed on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
When personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the other information in this policy on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

